"Hey kid!" the man at table 3 yelled across the restaurant.
Everybody turns to look at the man. Everybody watches "the kid" as he heads to the man's table.
"Kid" is me.
"Table 3 Man" is the jerk.
I'm learning a lot about the class system here in the U.S. Some people claim we're all equal, like it says in the Declaration of Independence: "We hold these truths to be self-evident, that all men are created equal." I guess Table 3 Man hasn't heard the news yet.
I normally don't mind being referred to as a "kid" if it's used in a playful or affectionate way. I have a really good friend who's twice my age who regularly refers to me as "kiddo," which I like. With him it makes me feel cared for because of how he uses it. He never uses it in a condescending way and I feel like he calls me that because he likes me.
So back to my story. Table 3 Man wanted some more water. I'm always good about paying attention to my tables and making sure I check in with people regularly. In the short time I've worked at this restaurant, I've not had any complaints from anybody and people always leave me good tips.
The owner of the restaurant has said I'm doing an "exceptional job" (his words) and I can tell by the way he jokes around with me that he likes me and genuinely means what he says.
When I got over to Table 3 Man, I had a smile on my face and tried not to interrupt the conversation with the person he was dining with. When someone calls me, I can usually just arrive at their table, flash my best smile, and they tell me what they need. I rarely ever have to say anything. They usually just say, "Could I have my check, please?" or "Could I see the dessert menu, please?"
Table 3 Man acts like I just interrupted negotiations for World Peace. He turns to me like I'm some annoying gnat that needs to be swatted, lets out this frustrated sigh you could hear across the restaurant, shoves his empty water glass to the edge of the table, doesn't give me the courtesy of even looking at me as if I'm invisible, and says with all the contempt he can muster, "If it wouldn't be too much trouble, Kid, this glass is empty." He then turns back quickly to the more important business of negotiating World Peace.
Hey, I know people can be jerks. I get that. Most of the time it just rolls off my back. I've been in a bad mood before where I've said things that probably make me a jerk. The thing is, as soon as the "jerky" comment leaves my mouth, I know it. I hope what distinguishes me from Table 3 Man is the fact that I feel about 3 inches tall when I say something rude and I try to turn things around, which includes apologizing to the other person.
So I tried to figure out why this affected me like it did. I mean, Table 3 Man was a total stranger. I've never seen him before and if I'm lucky I'll never see him again. I was telling Matty about it and he said there was a small group of people in his high school who didn't even know him but when he came out as gay, they heard the news and made it a point to go out of their way to treat him like he was a piece of shit.
He said the fact that he didn't know these kids or that they didn't know him, made no difference. When you're being targeted by people who see you as a piece of trash instead of a human being, it's gets to you.
Maybe I was being overly sensitive. Maybe I need to get a thicker skin. Maybe I need to grow up.
Or maybe I'm starting to see the world for what it is. There are some really good people in the world. Probably about 99.9% of the diners in the restaurant where I work are a pleasure to serve. Most people smile. Most people say "please." Most people seem happy with how I wait on them. Lots of people have these brief little chats with me that last all of 30 seconds where we comment about the weather. Nothing deep. Nothing involving World Peace. Just pleasant surface conversation.
Then there are the people who see you as some ignorant little kid. They think your mission in life is to "know your place" and not cross over into "real" life. For them, you don't have any worth other than making their life easier. They don't see you as a human being with feelings, who has as "real" a life as they do.
So, do me a favor the next time you're dining in my restaurant and I'm your server. Just keep it in the back of your mind that I have real feelings inside. That I have a real life outside the restaurant. That I may look like I'm some dumb college kid who might not measure up to your idea of somebody worthy of being treated with a little respect. If you have to, fake it. That's cool. You just came to the restaurant to have a nice meal. You're only here for an hour or so and then you might not ever see me again.
If you'd like me to fill your glass with more water, no problem. I'm watching you and all my other tables while you dine. All you have to do is look over to where I am. I'll be at your table in no time. And with a smile on my face.
But please, please, don't treat me like I'm a piece of shit. Or like I'm invisible. I don't think it's asking too much for just a little common courtesy. Hey, that goes a long way.
Maybe if we all started treating each other with a little bit more respect (even if it's just surface respect), it might start spreading all around. That's the kind of world I want to live in. Thank you and I hope you enjoyed your meal.
I have always had a ton of repect for waiters and waitresses. Their job is not easy. Trying to take care of 20 people while being subject to the whims of when the kitchen puts out the food and being the go between for the two. Not pleasant!
ReplyDeleteI dont understand why someone cant be nice for an hour. How hard is that? Even if you are upset about the food still be respectful about when voicing your concerns.
Sorry you had to deal with the jerk! Glad you dont have them too often
Thanks! I like your attitude. Anytime you're in my restaurant, ask for me. I'd love to serve you! ♥
Delete*hugz* I so wish that I could make things easier for you Brad, that the world didn't have people like Table 3 Jerk in them. While we're at it, I wish that I could go all big brother on him and teach him about respect, but unfortunately, yes, the world isn't all sunshine and bunnies and there are some people out there who just...suck, and not in a good way. But here's what I want you to try and do whenever you meet a Table 3 Jerk (because there are more out there), I want you to keep smiling. Keep being the pleasant, "exceptional" waiter and young man that I know that you are, and cover all of his nastiness with your honey (I know that sounds really sexual and nasty, but you know what I mean). I want you to be a duck. Water rolls right off of the feathers of a duck, it doesn't penetrate them. So be a duck. Yes, it bothers you, it affects you, it gets under your craw, but, don't let him darken your sky. You look at him and mentally call him (and others like him) sandpaper. Because sandpaper is used to smooth and polish an item, a craft, something and when you're done with the sandpaper, your craft is smooth and polished, but the sandpaper is used up and worn out. You're just becoming polished Little Bro. Let that sandpaper smooth you and polish you and then toss it aside and move on.
ReplyDelete*Hugz, Squeezes and Lovez*-Vic
Quack. Quack! I can be a duck! ;)
DeleteI like that sandpaper example. Hmmmm. Maybe that's one good thing that can come out of this. He just smoothed and polished me out some!
Duck and sandpaper, I like that :)
DeleteQuack, quack!
DeleteScratch, scratch!
LOL. Bradley you are hilarious! Glad you're being a duck though and letting yourself be polished and smoothed.
DeleteWhen I was a cocktail waitress back in the Paleozoic Era, I had a customer suddenly start screaming at me for politely requesting a credit card when he asked to run a tab. He berated me, the management, the restaurant, said the place was crap and he'd never come back again, made an absolute ass of himself in front of the ladies sitting with him. After taking a moment to recover from the unreasonable and unexpected assault, I looked at him and said, "I'm sorry you won't be coming back here sir, but I'm sure we won't miss you."
ReplyDeleteWhich of course set him off again and I had to get the manager.
Don't try this at home kids. Almost got my butt fired, would have if the boss didn't like me and didn't agree that the guy was way out of line. But it was worth it :) People like that should be barred from decent places of business.
And Matt's right, some people just get off on refusing to acknowledge the humanity of others. And no matter who does it to you, it cuts. It always makes me feel a little better to look at people like that with pity, can you imagine what kind of life led to that kind of behavior? Plus, most decent people know that you don't judge a man by the way he treat his boss, you judge a man by the way he treats his waiter.
DeleteSo dude's companions probably have a much lower opinion of him now than they did the day before. And you know to make sure he doesn't get your station again :)
Oh God, Cris! I love that line you used with your customer. "I'm sorry you won't be coming back here sir, but I'm sure we won't miss you." That really made my day! ;) I'm going to tell that to my manager. He's the kind of guy who'd get a kick out of some clever line like that! ;)
DeleteOh. Yeah.... I almost forgot to mention that the two people at that guy's table looked at me (I wasn't invisible to them, at least) and I could tell they were embarrassed by him.
DeleteHee! Glad you like the line, I did, too so a few years after that I used it again (with a customer who was an ass, but wasn't unreasonably complaining, we were understaffed and he was getting bad service).
DeleteAnd, um, I got fired on the spot. Lesson learned: Judicious use of clever quips is judicious :)
Yup, it doesn't matter where you are, there are people who seem to feel the need to make those around them feel worse than they do. As a nurse (now), and a waitress (ages ago...Paleozoic Era indeed!), I always tried and still try to think that they're having a really bad day, maybe they're extremely nervous about something. BUT, I try (and sometimes it's REALLY difficult) to keep a smile on my face, and treat them the way I would like to be treated. Sometimes I get a sheepish grin in return, sometimes I don't. But I can rest easily knowing I did not let myself be taken to their level.
ReplyDeleteI love, love, love what Vic said.....he's so smart! So quack it up Brad, you are a wonderful kiddo....and I love "kiddo" too, that's what my dad also called me.
So many hugs are being sent your way Brad...mwah!
Have a good week! ;)
Thanks Archie! Yeah, Matty said something similar as you (about being taken to their level). He said, "Don't ever give up your own integrity just because someone else doesn't have any." That Matty. I think I'll keep him around! ;) Thanks for your hugs! You have a good week, too!
DeleteThanks for that Archie. I wish I could say that I was always so smart but I'm not, unfortunately. It took me quite a while to learn that.
DeleteBrad, I'm sorry you had to experience that jerk. As someone who worked as a waitress/bartender for many years, I feel your pain. One of the best way to judge someone's character is to take them to a restaurant and see how they treat the staff. Because how they treat them is a really good indicator of how they will treat everybody else. Employers do it to prospective employees all the time. Believe me, that interaction said much more about the jerk than it did about your 'waitering' skills.
ReplyDeleteCan you imagine having to wait on someone like Donald Trump?
Chin up and know that the jerks will be few and far between.
That's a good point about being able to judge someone's character by how they treat the wait staff. I have to say 99.9% of my customers have great character then.
DeleteAnd serving Donald Trump? Nope. "I'm sorry, Mr. Trump. All our tables are full. May I get you something from takeout?" {flashing him a big toothy grin}
Yes you will run into a lot of jerks in life. Which is why when you are treated like a piece of shit or someone attacks you for being gay, it's very personal. You can't just pretend it doesn't affect you.
ReplyDeleteI'm sorry you had to deal with this dickhead. Hopefully as you said, there will be very few of them at the restaurant to deal with. Hugs and love
Yeah, it felt very personal, even though he was a total stranger. Plus it was hard not being able to respond like I wanted to. Thanks for your love and hugs, Ivie. ♥
DeleteI've never been a waitress, although sometimes I feel like one! I'm a nurse, and in recent years patients have come to treat nurses like waitresses. I don't mind at all requests for pain medicine, help to the bathroom, or questions/concerns about their illness. But I have to admit sometimes it gets a little frustrating when the patients start requesting things like juice, soda, crackers, meals,etc for their VISITORS! I was brought up by my parents to NEVER question authority, especially anyone older than me. Needless to say there's a little bit of conflict there if the person is always given respect but continues with the requests with rudeness that sometimes escalates into downright abuse. I know that sounds extreme, but it does happen.
ReplyDeleteMy only advice is to not let it get to you. That's really hard to do sometimes. A patient's family had me in tears last week (only the second time in my career that's happened). Eventually after talking to coworkers and giving it a day or two, I did come to realize that the incident reflected more on the other person than it did on me.
Of course, I'm never able to come up with the cool come-backs like Cris up there! Just try to forget about it, go home, and spend some quality time with Matt in the shower or in the bedroom!
Yeah, I really liked that comment Cris made. I wrote it down separately so years from now when I get my own restaurant, I can tell my wait staff they can say that, or some variation of it, for really out of control and abusive customers!
DeleteOh sweet boy! I am so sorry you had to deal with that ass! Bradley, you know that there will be people like this all you life--in your life--either on the edges or, unfortunately up close in your personal life. The thing for you to do is just that you DID do--show them Bradley--show them what a fine, mature person does--how they react--unfortunately the assholes of the world won't see that but you know who will??
ReplyDeleteThe child sitting beside them...the son or daughter who is humiliated by their behavior...the spouse or partner who is wondering how they got into a relationship with this person. They will see how you react Bradley--and they will know what true heart and compassion for others looks like--what dignity under pressure is---what respect--even when it is most assuredly not deserved--looks like. They will watch you and think to themselves---God what an amazing young man--so poised, so professional--so KIND. And right there Bradley--right there you will have influenced another person---shown love to another person---show compassion to someone who needed it most.
It is hard to be that kind of person Bradley--someone who is determined to rise above the hate--the bigotry--(and yes--he was a bigot!). It is hard to be that kind of man--but Bradley--you ARE that kind of man--you ARE that kind of person. And oh, Bradley--how very proud I am of you--proud to know a young man with such heart--with such restraint--with such kindness in his soul.
Thanks Sammy. I know what you're saying is true. I'll tell you, though. I did have restraint (thank God), but I certaintly didn't feel that "kindness" in my soul you talked about. At least in that moment. It's there, and it sure got tested that day!
DeleteI really am not surprised at all, people can be so hateful, it's depressing.
ReplyDeleteIvan is right, you are going to run into a lot of jerks in life. Hell, I ran into one today as well in a shoe store and she was the manager store!! I kept my smile on but then I took it out on my friend explaining her what happened. I know that it is not fair to her and probably not the good thing to do...but then I felt good because I had someone by my side.
But, then, I couldn't stop thinking about what I should have said or how I should have reacted but I was so shocked in the moment that I was speechless. And then I was mad at myself. As always.
And of course, we will always be affected by them because we don't understand what we did wrong. The thing is we did nothing, people are jerks is all.
I really am sorry you had to deal with this jerk Brad. And you are right, the world would be a better and safer place if people started treating each other with respect.
Lot of hugs Brad. And lot of hugs to Matt, too!!!
Thanks Carnell. I wonder sometimes if I'm being too idealistic or unrealistic about people to think that very, very, very simple courtesy should be the norm. Thanks for your hugs.
DeleteBradley--please don't ever think that--we need people who are idealistic--who hold themselves to a higher standard and expect the world to so as well--to counterbalance the asses in this world!!
DeleteIt is a hard road to walk--but in the morning--you can look in the mirror and respect the person you see--and that is what it all comes down to I think.
I like that:
Delete"It is a hard road to walk--but in the morning--you can look in the mirror and respect the person you see--and that is what it all comes down to I think.
Well, I got the evening shift today so I'm heading in to work shortly. Thanks for all your comments. Moderator Matty will soon join you as the Blog Host this afternoon! He looks very hot in his Blog Host Tuxedo! LOL
ReplyDeleteBradley..HUGE HUGS! I can't say much that hasn't already been said. I'm sorry sorry you were treated that way. Sadly though it probably won't be the last person to act that way. There are too many people in this world who for whatever reason think it's ok to be jerks to others. But you handled it well and proved that you were the bigger more mature person and that's what matters. It's going to hurt everytime but just remember that whatever they say or however they treat you in times like that...you don't ever deserve it and it's not because of anything you have done. Just keep that smile and try very hard to keep your composure and show them how a decent, respectful person acts.
ReplyDeleteI hope you enjoy the evening shift tonight! Hugs to you and Matty!
Thanks Angel! ;)
DeleteSo sorry you had to deal with that dickhead, Brad. I've done my time waiting tables too, so I know how much it can truly suck sometimes. For the most part folks are awesome, but there's always that real gem who totally brings you down. My most memorable gems were when I was working in a "tea room" at a ritzy department store in Los Angeles. For the most part I was just background, but there were a few self-entitled blue-hairs and actresses who'd frequent the restaurant. Talk about being treated like you're beneath even the sludge in the LA tar pits.
ReplyDeleteThe thing to take away from this though, is that that guy did nothing but show everyone else what a piece of shit he is. Others observing probably sweetened their tips a little too. ;-)
And you are not being idealistic or unrealistic about basic common courtesy being the norm. I feel exactly the same way -- it should be a given. Plain and simple.
You keep your smile on, sweet thing. And Matty, your mission is to help make sure he does. :-)
Oh God! That phrase you wrote... "Talk about being treated like you're beneath even the sludge in the LA tar pits." Can't get much lower than that!
DeleteWant me to kick his jerky ass? I will too, even if I have never done it before, lol.
ReplyDeleteBut, I know what you mean though, it is painful when people treat you badly, even if they are strangers. Sometimes especially if they are strangers because they are judging you, finding you lacking, all without even knowing you. Makes no sense.
When my kids were little the wait staff never wanted to wait on me...I could tell it wasn't me personally but the kids...apparently some parents don't clean up too well after their little ones. I always made sure to over tip the waiter or waitress who took the time to say hi to my kids and I always made sure to pick up the crumbs under the table too. I wanted them to see that they should not judge me just because of the sterotype.
I think the same thing applies to how some perceive those in the service industry...seeing them as somehow less. That is ludicous. I have a professional career but my husband is the General Manager of a restuarant...most think I am the bread winner because I have a title. NOT TRUE. He gets paid more and works harder. Just a little lesson that we all need to remember...all may not be as it appears.
But still, I will kick Jerko's ass if you want.
((hugs you))...don't let the assholes of the world get you down Sweetpea, they are not worth your time.
"Want me to kick his jerky ass?"
DeleteYes, please! ;)
Brad: Don't let that rude customer get you down. The world is populated by mainly decent people but the jerks stand out because they are such a deviation from the norm. And there will always be a small percentage of people no matter how many logic and empathy you throw their way, they will never stop being jerks. In addition there are some people who because of low self esteem, have to tear other people down to make themselves feel better by comparison. Finally, there are just mean people out there. Just do your best, try to improve where you can, and be confident that your efforts are appreciated by most.
ReplyDeleteThanks, Jerry! ;)
DeleteWell, I think its all been said so far Brad. But, I will say that you handled yourself very well. I am one of those people who do like to tip well and I do say please and thank you. Its just common courtesy you know? You definitely have to bite your tongue alot if you deal with the public. Just remember to "kill them with kindness". LOL. Hope you have a great evening shift!
ReplyDelete*hugs*
Thanks Amanda. Yeah, my evening shift was a lot busier than the lunch shift, but all my tables were fun to serve. People seemed more relaxed than during the lunch time.
DeleteCripes, Brad, what a jerk for you to have to deal with. I agree with Sammy's and Jerry's remarks. Knowing you as the wonderful human being you are, I know you rose above this, even if, in your heart, you wanted to punch the guy's lights out! Seriously, I hope you never see the clod again, or others like him. Matty - be kind to your Bradley boy. Be sure to keep that smile on his face. Hugs to you both.
ReplyDeleteThank you, Susan!
DeleteHear hear, Brad! I've always believed that a little kindness goes a long way. I agree with Amanda, kill em with kindness. Most mean people, when you are nice to them, have no idea what to do with it.
ReplyDelete"Most mean people, when you are nice to them, have no idea what to do with it."
DeleteI'm gonna remember that! ;)
Brad, I am so sorry you had to deal with someone like that. I was a waitperson for 2 years and I know what you are going through everyday. I make it a point to go out of my way to make any waitpersons day better even if they seem in a bad mood. As someone who has been there I do understand. I hope you had a better night tonight and ((HUGS)).
ReplyDeleteThanks Christy! Yeah, my night shift went majorly better! Thanks for the hugs!
DeleteI'm sorry he was a jerk to you, B. :( *hugs you tight*
ReplyDeleteIs that you, Shell? ;)
DeleteHey Brad,
ReplyDeleteOne in every ten or so people is a complete asshole, unfortunately, the assholes are at the front on the parade so you get to deal with them first, but behind them, mankind usually gets better. In a situation like the one you recently went through, find solice in the fact that when it's over, you come out on top as a real person. You still have your self respect, whereas the jerk has none. Feel sorry fot the people that have to live or work with that guy. Buck up, you'll find it easier to rise above the idiot food chain, it's the natural law of the jungle lol.
All the best to you and Matt.
Rolly
Hey Rolls! I love that expression, "...rise above the idiot food chain..." How appropriate for the fact that this happened in a restaurant, too! LOL.
DeleteHey Brad, I ran a new browser just to be able to come by and send some hugs. :) I've been in supervisory positions where someone is nice to me and then turns around and gives my staff a hard time, and it drives me crazy. Some people feel like their status depends on pushing other people down below them. They should hear how they are talked about afterward.
ReplyDeleteRemember all that little scene means is that you have more class and more natural courtesy, and all he has is more money.
"...you have more class and more natural courtesy..."
Delete{bowing} Thank you!
I work in retail. 95 percent of people are great. With those 5 percent that are varying degrees of obnoxious, whenever I have to deal with them, I just tell myself how sad it must be to go through life like that. I'm really glad I don't and all I can do is feel sorry for them. Their life must be quite miserable to make them into such miserable people. Not saying their behaviour doesn't get to me. It does. But it helps me get over it quickly.
ReplyDeleteYeah, I sometimes think people in retail have it much worse than people in the service industry. I only have to deal with a limited number of diners and it's in a smaller setting. But retail people have to deal with lots of people coming and going, etc.
DeleteWhat a jerk. I'm sorry he affected you the way he did. Even though your brain tells you it has nothing to do with you and everything with him, it's sometimes hard to feel that.
ReplyDeleteI guess he's a very unhappy person and I pity him.
XO Sylvia
Yeah, I'm just glad I don't have to deal with that many jerky people. XO
DeleteI dislike dumb and hateful people, it must take so much unnessesary energi to be negative all the time.
ReplyDelete*Hugs you*
My bf has worked in restaurants for many years (but doesn't anymore) so I'm always respectful to waitstaff, because I know how much work it is and that a lot happens behind the "scenes" of what the diners see. People are only doing their jobs, the least you can do is be civil.
More hugs
Madde
Thanks for all the hugs, Madde! ;)
DeleteUgh, I worked at a bank teller for my summer job as a "kid" (twenty) and usually got nice customers, but sometimes people just came to the bank just to rant after a bad day. There was this one customer who was very mean when I wouldn't let his friend cute the line (tons of people waiting) and I swear I saw him grow a couple of feet right in front of my face just before he started bellowing. Scared the hell out of me and I had to take a break after he was thrown out. I didn't apply for a bank teller job the next summer.
ReplyDeleteI'm so sorry you had a rude customer. They can be really nasty. The way I see it is that every single person who noticed his attitude was on your side. They'll also have thought "jerk".
"The way I see it is that every single person who noticed his attitude was on your side. They'll also have thought 'jerk'."
DeleteYeah, I could tell from the facial expression of some other diners they were probably thinking that. ;)
Hi Brad. I'm so sorry you had to go through that! I've waitressed and worked retail and now am a floral designer, and I still have customers who treat me like the downstairs maid in some victorian novel. I've finally realized it's all about them clutching at their self-importance and has nothing to do with you. Stay your wonderful self and be happy you don't have to live in the mean little world they've made for themselves. Yours sounds so much better, full of love and laughter and good friends. :)
ReplyDeleteHey Dianne! Your comment put a really big smile on my face! Thank you!
DeleteSo sorry you had to experience that....but there are jerks all over the place....and what you did is the RIGHT treatment! Smile, continue being polite, bite your tongue - and know that they are NOT liked or RESPECTED by others.
ReplyDeleteEveryone else (bless them!) has said all that's necessary - I won't repeat :) but I do remember groping hands and butt pinches when I worked as a waitress (somewhat 30-odd years ago!!) - even in our 'stiff-upper-lipped' UK environs :) - and I was nearly 40 then!!
No accounting for jerks at any time!!
Hugs
Carole-Ann
I better not get any groping hands or butt pinches! I think all my tolerance for bad behavior would go out the window at that point!
DeleteBeen there, my friend. I always say everyone should have to work a year in food service, because I think it'd give a lot of them a much-needed attitude adjustment. I loved it, myself, but people like that definitely made me want to reach for the steak knives ;)
ReplyDeleteYou did absolutely the right thing and I'm sure Table #3 man's companions were mortified at what an ass he was being. It's incredibly disrespectful for ANYONE to be called across the room like that. I had a boss that used to yell out his office door for any one of us. I finally told him we were not his dogs - which he thought was very funny - so then he got a bell (almost as insulting)! I used to refuse to go grocery shopping with my ex because of the way he treated the cashiers at the checkout. (You can probably guess why he's the ex ;))
ReplyDeleteThis is why I'm a very generous tipper as well. I know there are way too many jerks out there with entitlement issues. I would starve if I had to be in customer service. I know I could not be nice to that many people in a day :) I fly for work all the time and I think possibly the only worse job for dealing with the public is flight attendant. People seem to assume that they are responsible for weather, airplane maintenance, air traffic control, FAA rules on electronics, other rude passengers, airline baggage policy, etc. I'm always sure to thank them for everything they do because honestly, if I had to do that job for a week I'd be in jail for assault.
The best thing you can do is just continue to do your best and meet these jerks with dignity and class.